Ensure you are using a NELPCO member registered address. Please note the following: After you begin typing your address, the system will pre-fill the address you are entering. You must click this in order to select the address in our system. If you continue to have issues pre-registering, please call our office at (318) 728-1022 and speak with a customer care representative.

Please call our office at (318) 728-1022 and speak with a customer care representative.

Until the project is completed around the end of 2023 or early 2024, it might not be yet. However, by pre-registering, we can contact you as we get closer and also notify you when service is available.

At this time, we don’t have an exact estimate. The project should be completed within 20 months, which means all NELPCO members will have access at that time. The first customers began receiving service in late August 2022. However, by pre-registering, we will begin emailing you soon as we get more definite timeframes in each area.

Volt Broadband, LLC is a wholly owned subsidiary of Northeast Louisiana Power Cooperative created to establish and maintain affordable high-speed fiber internet service for the members of the cooperative.

In addition to allowing the cooperative to enhance the quality and reliability of its electric service, NELPCO believes fiber internet service will vastly improve the quality of life in Northeast Louisiana.

Fiber optic internet transmits data through glass fibers as pulses of light and can carry large amounts of data much faster than other internet technology. Fiber is the most reliable and secure way to transmit data at the fastest upload and download speeds available.

Volt Broadband internet services will be billed separately from NELPCO power bills.